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GDPR Onsite Training

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Overview

Our General Data Protection Regulation (GDPR) Onsite Training helps your team understand and follow GDPR rules in a simple way. This training can be done at your location or online with one of our trainers, depending on what works best for you.

The Trainer-led Data Protection Regulation (GDPR) Training course is for health and social care staff who want to understand data protection and follow the rules in the Data Protection Act 2018 and GDPR. This course explains the laws about protecting personal and sensitive information in care settings, like service user records and care plans.

You will learn how to keep data safe, deal with data breaches, and protect people’s rights, such as asking for access to or deleting their information. The course also covers challenges in care homes, hospitals, or community care, like keeping client details private. It meets Care Quality Commission (CQC) standards and helps staff manage risks and keep trust in the care provided.

The training is led by experienced trainers and includes real-life examples, group talks, and hands-on activities to help you understand the rules. This course is perfect for care assistants, managers, and office staff and helps create a culture of awareness about data protection. By the end, you’ll be confident in using GDPR rules to support good care and meet legal requirements.

Upon successfully completing this course, delegates will receive a level 2 certificate which is endorsed by Skills for Care and CPD UK.

Course Information

  • Course Duration: 2-3 Hours (half-day)
  • Course Level: Level 2
  • Certificate: 1-year certificate
  • Max Delegates: 7
  • Practical: No
  • Course Mode: Face to Face
  • Accredited: Yes ✅
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Course Content

1: Introduction to Data Protection and GDPR

  • What is Data Protection?
  • A brief history of data protection laws
  • Why GDPR is important
  • How GDPR affects the world
  • Main goals of data protection laws

2: Essential Definitions and Terminology

  • Key terms in GDPR
    • Personal data
    • Data subject
    • Data controller
    • Data processor
    • Sensitive personal data
    • Processing
  • Simple explanations of each term
  • Real-life examples
  • Common mistakes in understanding these terms

3: GDPR Core Principles

  • Key GDPR principles
    • Fairness and transparency
    • Purpose of data use
    • Minimising data collection
    • Keeping data accurate
    • Storing data for only as long as needed
    • Protecting data with security
    • Accountability for actions
  • Examples of how each principle works in practice
  • Activities to help understand how to apply these principles

4: Data Subject Rights

  • Rights of individuals under GDPR
    • Right to be informed
    • Right to access data
    • Right to correct data
    • Right to delete data (right to be forgotten)
    • Right to limit data use
    • Right to move data
    • Right to object to data use
    • Rights about automated decisions
  • How to handle requests from individuals
  • Step-by-step guide for responding to requests
  • Challenges and tips for handling rights requests

5: Data Security and Protection

  • Ways to protect data
  • Security measures to keep data safe
  • Assessing and managing risks
  • Protecting data by design and default
  • Using encryption and anonymisation
  • Controlling who can access data
  • Storing and sending data securely
  • Setting up strong security processes

6: Data Breach Management

  • What is a data breach?
  • Types of data breaches
  • Steps to take right away after a breach
  • Rules about notifying a breach
    • When to report
    • Who to tell
    • What details to provide
  • Ways to reduce future risks
  • Long-term planning to prevent breaches
  • Legal and financial results of data breaches
  • Creating a plan for responding to data breaches.

Learning Outcomes

By the end of this Data Protection Onsite Training , participants will:

  • Understand the main rules of GDPR and how they apply to care homes.
  • Be able to explain key terms like personal data, data subject, and data controller.
  • Know the rights of individuals, like the right to access or delete data.
  • Learn how to keep personal data safe and secure.
  • Understand the responsibilities of care staff in protecting data.
  • Be able to respond to data access requests.
  • Know what to do if a data breach happens.
  • Understand how to report a data breach and prevent future risks.
  • Be able to apply GDPR rules to real-life situations.
  • Gain confidence in following GDPR rules and protecting personal information.

Who It's For

  1. Care Assistants
  • Those who handle personal information about service users during daily care activities, such as taking notes or updating care plans.
  1. Managers and Supervisors
  • People in charge of managing staff and ensuring the safe handling of data in care settings, such as care homes or hospitals.
  1. Administrative Staff
  • Staff members who manage records, appointments, or other paperwork that contains personal data.
  1. Healthcare Professionals
  • Nurses, doctors, and allied health professionals who work with sensitive information about patients.
  1. IT Staff
  • People responsible for maintaining data security systems, ensuring that personal data is kept safe from cyber threats.
  1. Social Workers
  • Social workers who handle sensitive client information and need to ensure confidentiality and privacy.
  1. Human Resources (HR) Staff
  • HR staff who manage employee data and need to follow strict data protection rules.
  1. Care Home Staff
  • Staff working in care homes who manage and handle sensitive data about the residents, such as medical records.
  1. People Working in Hospitals or Clinics
  • Staff working in healthcare settings where personal health information is collected, stored, and shared.
  1. Volunteers in Care Settings
  • Volunteers who may come into contact with personal or sensitive information while assisting in care activities.

This course is for anyone who works with personal or sensitive information, especially in health and social care settings, where privacy and protecting data are very important.

Course Benefits

The benefit of data protection training for your team is that:

  1. Improved Understanding of Data Protection:
  • Learn the key principles of data protection, helping you understand how to keep personal and sensitive information safe.
  1. Compliance with Legal Requirements:
  • Ensure that you follow the Data Protection Act 2018 and GDPR rules, helping your organisation avoid legal issues and fines.
  1. Protecting Service Users’ Privacy:
  • Learn how to keep client and service user records, care plans, and personal data confidential, which is crucial in healthcare settings.
  1. Reducing the Risk of Data Breaches:
  • Gain skills to identify, prevent, and manage data breaches, protecting both individuals’ information and the reputation of your organisation.
  1. Supporting Person-Centred Care:
  • Understand how data protection helps deliver better care by respecting individuals’ rights to access, correct, or delete their information.
  1. Better Understanding of Your Role:
  • Get clear on your responsibilities when handling data, whether you’re a care assistant, manager, or administrative staff, ensuring you meet industry standards.
  1. Meeting Care Quality Commission (CQC) Standards:
  • The course aligns with CQC requirements, helping your organisation maintain a high standard of care while staying compliant.
  1. Building Trust:
  • By following good data protection practices, you help maintain trust with service users, their families, and your organisation.
  1. Increased Confidence in Handling Data:
  • With practical exercises and real-life examples, you’ll feel confident in applying GDPR rules to everyday situations, keeping information safe.
  1. Improved Team Collaboration:
  • Understand the importance of data protection within your team, ensuring everyone is on the same page and working together to keep information safe.

Taking this course will help you develop essential skills for protecting personal data, ensuring compliance, and maintaining trust in your care setting.

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